Introduction to Commitment-Based Management (CbM)

The Goals of CbM include:

• Creating an entrepreneurial form of management to enable companies to grow quickly beyond their early stages; bridge the leader-manager gap

• Drawing on the 20th century interpretive understanding of human beings that has emerged in the human sciences to advance business management

Click here for a PDF containing an introduction to CbM which covers elements such as, the loop framework, speech acts, and breakdowns.

Applying Commitment-based Management

A short PDF introduction to how we use CbM can be found here.

CbM and Lean Construction  

New approaches such as Lean Construction are shown to:

• Improve productivity by between 15% and 30%

• Deliver on average 6% faster

• Come in consistently under budget

To view the  promotional PDF deck we used at at the 2021 global conference (held virtually), click here. 

Customer-Performer Self Evaluation 

There is no right or wrong answer, it is just an assessment of where you think you currently sit, and will be used as a guide in both coaching sessions and at the end of the programme to show your progress, highlight success, celebrations and areas for development. Find the PDF checklist here.

You can get a more detailed PDF resource pack, here.

Listening for Difference

The framework can be used while in conversation but is more typically used in debriefing conversations. It is critical for developing appealing strategic offers and for raising the level of trust, to learn more, click here for the PDF.

6-Sector Enterprise Map 

Also called a "constitutive" or "constitution" map.  This is a framework that helps you think about the whole structure of an enterprise, or a person and can be found here as a PDF. 

See the diagrams here. and look at the video here of Chauncey Bell's introduction to the 6 and 9-sector constitutive maps.  The entire session is approximately 30 minutes, or you can look at the beginning only for a short introduction.  

Promise-based Management 

Click here to explore The Essence of Execution from the Harvard Business Review PDF article written by Charles Spinosa.

If you enjoyed this paper by Charles Spinosa, you may be interested in the additional works of Charles found here. 

Rebuilding Trust in Retail Banking

Successful relationships with customers in the digital world are high-trust relationships, not just in retail banking but in most industries nowadays. Read here the PDF on how to build and rebuild trust in the digital world.

Transformation and Change Management using Commitment-based-Management:  

This short PDF paper introduces how we apply our Commitment-based Management approach to change management on large programmes of work, click here to find out more. 

Taking CbM To your Teams

Since you have stands, you have convictions about making things better. That conviction will enable you to give people the building blocks to make things better and deliver on your stand. The first building block is bringing Commitment-based Management to people because you will need to be able to trust the commitments you get in order to purse your stand.

Use this PDF deck to introduce Commitment-based Management for the first time, or to refresh peoples familiarity.

Taking a Stand for the Impossible

What is taking a stand?

• Identifying what deeply matters to you and striving hard for it. Even against all odds!

• With a stand you could risk your life, your lifestyle, your wealth, or your reputation.

• It would be impossible without your risk taking.

Understanding what it means to take a stand, and forming a stand that is deeply meaningful to you and valuable to the business is vital, start that understanding with our PDF guide here.

Introduction to Assessment Sharing

Enable participants to observe destructive team moods and manage them using assessments. Participants will use techniques or variants of them to manage team moods going forward.

A PDF introduction into  assessment sharing, with the aim to enable participants to observe destructive team moods and manage them using assessments can be found here. Participants will use techniques or variants of them to manage team moods going forward.

Along with 1-pager practice checklist, here.

Roles in an Operations Review

Any VISION engagement has both transformational and operational promises. Operational Review Meetings focus on BOTH.

•  We are going to double our client’s sales [operational promise] by helping the front-line staff become regional experts who develop propositions that appeal to regional tastes [transformational promise].

• We will help our client increase profitability by 10% [operational promise] by helping the senior sales leaders to become analytical and disciplined enough to stop selling products with declining margins [transformational promise].

A CbM operational review meeting is oriented to keeping an engagement on track (weekly or even daily). For access to the two-page PDF introduction to the key roles in an Operations Review in relation to commitment based management (CbM), click here.

Engagement Manager

A Business Process Design programme is in place and a Business Technology programme is in the making. However, our skills set would be incomplete without training our Engagement Managers in the discipline of Hermeneutics Pragmatics, as the person who plays this role is central for configuring and managing client engagements.

For a look at VISION’S ENGAGEMENT MANAGEMENT PRACTICE - Engagement Management Development Program, click here for the PDF.

Designer:

You have asked for an intensive program of 6 months duration to train several of your people to become designers in the tradition in which we work. Depending upon the competence and experience of the people you give us to train, it is possible to deliver a range from minimally competent to mid-level journeyman designers in that period of time. Achieving higher levels of competence can be produced with additional coaching while the designer-trainees are involved in design projects.

For a look at training Designers in the Approach Upon Which VISION’s Commitment-Based Management is Built PDF, click here.

Mobiliser

This PDF handbook document is designed to provide Mobilisers with the tools and information necessary to facilitate robust learning and development in Tesco Bank CIO using Commitment-based ManagementTM (CbM) practices to cultivate promise-based leadership. Click here to find access for more details.

Since you were interested in this,  you may find our How to Guide on How to be an Effective Mobiliser insightful, found here. 

Assessment Sharing  

General Objective of the exercise: Shift the mood and incline people to make honest assessments to each other rather than keep them hidden.

It’s not the mission-critical assessment that matters. It’s the assessment that lets the person see your perspective that matters. Edifying content is more important than accurate description.

See here a short PDF deck that we use in our induction programme for new joiners.