Darren's List

Popular Suggestions

We human beings confront our greatest challenges in moments of extraordinary change, as we are experiencing in response to a global pandemic and recession, dramatic shifts in our governance, living and working environments. In such moments, we are called upon to build new skills for observing our worlds and constructing new practices. New worlds emerge as new ways of listening, observing, and acting become visible. Mobilize! Dancing in the World is about the practice of building new practices.

Seminal HBR Article on Commitment-based Management

Promise-based Management - The Essence of Execution

"By examining the commitments people make to colleagues and customers, executives can figure out why work stalls and how to get it moving again".

In many companies, critical strategic initiatives keep stalling. Important work sits un-done. And emerging opportunities fall by the wayside. Why such difficulty translating strategy into action? What really drives successful execution?

A Framework for Change co-authored by Chauncey Bell (Lean Construction Institute, 2017)

Design and construction industry practitioners collaborated to bring you the first of LCI's Transforming Design and Construction series, to encourage discussion, learning, and experimen-tation around Lean processes.

Designed as a framework for learning, these short chapters focus on various Lean topics.

Topics

Important Books & Articles

Integrating Project Delivery, by Martin Fisher, Howard Ashcraft, Dean Reed, and Atul Khanzode (Wiley, 2017).
Transforming Design and Construction by Chauncey Bell (Lean Construction Institute, 2017).
Wise Organisations? Chapter by Chauncey Bell in Inquiring Organizations: Moving from Knowledge Management to Wisdom edited by James Courtney (Idea Group, 2005).
Disclosing New Worlds by Fernando Flores, Charles Spinosa and Hubert Dreyfus (MIT Press, 1997).

Utilities Sector

Utilities and Entrepreneurialism, Interview conducted by Utility Week on May 2016, Charles Spinosa with Billy Glennon.
Utility Week Leaders’ Briefing - Making sense of Totex references VISION Consulting's and Peter Luff's role in SSE. Utility Week event June 2015.

Customer Service

Communicating with Customers by Charles Spinosa with David Le Brocquy and Bobby Calder. Extracted from Kellogg on Advertising and Media (Hoboken, N.J.: John Wiley & Sons, 2008), 226-253.
Taking an Expanded View of Customers by Charles Spinosa with Maria Letelier and Bobby Calder Marketing Research (Spring 2001).

Promises, Trust & Commitment-based Management (CbM)

Trust: In Search of the Golden Keys by Charles Spinosa with Mike Hobday. Chartered Banker (April 2013): 28-29.
Promise-based Management by Charles Spinosa with Don Sull. Harvard Business Review (April 2007).
Using Commitments to Manage across Units by Charles Spinosa with Don Sull. (Sloan Management Review, Fall 2005).

Core Business - Transformation

Beyond Rational Persuasion by Charles Spinosa, Matthew Hancocks, Haridimos Tsoukas & Billy Glennon. (Journal of Business Ethics 2022).
What calls for thinking in business, Handbook of Philosophy of Management by Charles Spinosa with Matthew Hancocks and Billy Glennon (Berlin: Springer Verlag 2017).
Coping with Time in Organizations: Insights from Heidegger by Charles Spinosa with Matthew Hancocks and Billy Glennon. Perspectives on Process Organisation Studies, vol. 7, Jörgen Sandberg, Linda Rouleau, Ann Langley, Haridimos Tsoukas (eds.) (Oxford: Oxford University Press, 2017).
Learning to Learn and the Navigation of Moods: The Meta-Skill for the Acquisition of Skills by Gloria Flores (Pluralistics Network 2016).
Transforming Crippling Company Politics by Charles Spinosa, Christopher Davis, Billy Glennon. (Organisational Dynamics 2014).
Conversation for Action and Collected Essays by Fernando Flores and Maria Flores Letelier. (CreateSpace Independent Publishing Platform 2013).
Virtues of Transformational Leaders by Charles Spinosa, Luis Sota and and Billy Glennon. (Business Strategy Review 2008).
Building Trust in Business, Politics Relationships and Life by Fernando Flores and Robert C. Solomon. (Oxford University Press, USA 2003).
Offering New Principles for a Shifting Business World by Fernando Flores. Business (Design Associates 1992).
Understanding Computers and Cognition: A New Foundation for Design by Terry Winograd and Fernando Flores. (Addison-Wesley 1987).

Managerial Finance

Venture Prospectus by Chauncey Bell. An introduction to new understandings in the field of managerial finance in this historical moment, 2019.
Towards by Chauncey Bell. Written for a CFO in the Electric Utility Industry to explain the half-dozen new financial practices that Chauncey had invented and implemented to revolutionize his company's work.
Banking on Words: The Failure of Language in the Age of Derivative Finance by Arjun Appadurai (University of Chicago Press, Chicago & London, 2016)