Topics

We are reworking this part of the site to provide beter hands-on guides rather than just descriptions of the topics.

Popular Core Topics Sections

Learning Teams

Here you can read and learn about the skills relating to Learning Teams using Commitment Based Management as the underpinning work methodology. Included are such elements as The Learning Teams Approach, Conversations for Action and The Learning Teams Workbook among others.

Listening

Read here all about the importance of being capable of identifying what to listen out for when you are listening to a customer, to listen beyond what we know as active listening. Learn more through the Frameworks fir Trust, Listening for Difference, Mood paper for example.

Resolver

Here we will provide you with a comprehensive example of the role of a resolver in a project carried out by VISION. Through case studies and papers by the likes of Chauncey Bell, you will gain a greater insight into the Resolver role and its importance to VISION projects.

Project Management

Find here resources and papers on Project Management that you may find useful and insightful in relation to VISION work activities. These resources and papers are beneficial for the running of upcoming or ongoing VISION projects.

Speech Acts

This Core Topic contains an introduction to CbM with an emphasis on Speech Acts such as declarations, assessments and assertions. Learn more here about the importance of Speech Acts and Breakdowns, Speech Acts for Communication and Managing Relationships and Action and Language for example.

Trust

Here you can read and learn about the importance and value of trust applicable to the inside and outside of a business environment. It is essential for a company to be known as one that cares about its customers. Through examples and papers by the like of Charles Spinosa and CEO Billy Glennon among other, discover how to manage promises and build trust.

Transformation

VISION focuses on the essence of change. All change in organizations—even IT change--means a change in the relationships among senior executives, managers, staff, vendors, users, and external customers.

To learn more about the transformation here.

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