VISION's Speech Acts Collection 

Speech Acts – Declarations, Assessments, and Assertions

This PDF slide deck contains a introduction to CbM, with an emphasis on speech acts - declarations, assessments, and assertions. Click here for more information. 

For example:

Declarations: Inventing the Rules - Statements which change social reality in the moment they are spoken (or written, etc.) by virtue of the authority of the speaker.

Speech Acts & Breakdowns

Another key principle of CbM is that breakdowns are an inevitable part of business life. Paradoxically, most organisations try to avoid them and lose a rich source of taking corrective action in the moment. The ability to spot and bring breakdowns to the table is a key part of a leader’s role.

Breakdowns can occur at any stage in the conversation for action. The following two-page PDF found here, provides examples of the types of breakdowns that occur and the contributing factors.

Speech Acts for Communication and Managing Relationships

This PDF slide deck will bring to your attention the fundamentals of Speech Acts. Access can be found here.  

Learn about the fundamentals of speech acts, for communicating and managing relationships. Read about the key components of speech acts and how they work, including Assessment, Assertion, Declare, Request, Offer, Promise.

Action and Language

In this PDF paper the author makes some radically different claims about the nature of human language and action. We claim that people often, perhaps even usually, do not have clearly specified desires, and that language is not the transfer of information from one mind to another. To read more, click here.