Cadent Gas traces its roots back 200 years to the start of the gas industry in the United Kingdom. In 2017 Cadent was officially created when the UK’s National Grid sold its gas distribution business as part of the de-regulation of the energy industry in the United Kingdom.

As of 2022, Cadent has over 4,000 employees and brings gas to 11 million homes and businesses throughout the United Kingdom. In addition, Cadent manages the National Gas Emergency Service on behalf of the gas industry and provides an emergency response service to people who suspect they have a gas leak.

Current Projects

We have no current projects yet 07/25/2022

Past Projects

Regional Operating Model - Rollout

Relevant Pitches and Tenders

We have no pitches or tenders yet 07/25/2022

Snippets from Cadent

Hear it directly from the team. In this video Peter Luff and the team talk about how we mobilised the new customer-centric, depot operating model in Leicester.

If you want to see the video in full size, hover your mouse over the top right hand corner of the video, and click the 'pop out' icon to open the video in a new browser tab.

Video - Cadent - ROM Implementation Leicester.mp4

Get the full story here about how we mobilised the new customer-centric, regional operating model (ROM) for half of Cadent's depots throughout the UK.

The Project Fact Sheets have additional information on specific projects.

Quotations from our colleagues at Cadent:

“This change is unbelievable. This is faster than Amazon!”

“If there is one thing I have taken on board, it’s the importance of team building and relationships - particularly between Repair, Planning and Emergency.”

“I feel involved and an active participant in making changes, I now feel listened to.”

“I know it sounds ridiculous but just getting the TVs up to display info on where we are with our targets is really symbolic. You have no idea how difficult it is to get anything like this done!”

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