CATALOG CARD
Conversation for Action Framework
HEADLINE: Caring for your Customer
Preparation, Negotiation, Delivery and Acknowledgment, the Conversation for Action Framework.
You can read the paper further down on this page, or access the paper (PDF) in Google Drive, here.
Title: Conversation for Action Framework - VISION
Topic: CbM Basics
Keywords: CbM, Conversation for Action, Preparation, Negotiation, Delivery, Acknowledgment, customer, performer
Type: not yet specified
Date produced: 1996-2017
Learn about the conversation for action (CfA) framework, also know as the loop, and how to be a great customer and performer.
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