Title: The COVID-19 opportunity of a lifetime: Transform your organization’s culture to create your masterpiece organization (Part 1) - Charles Spinosa
Topic: not yet specified
Keywords: Covid-19, opportunity, culture, organisation, transform, create
Type: not yet specified
Date produced: June 21rst 2020
In today’s virtual world, reaching resolution requires managers to spend much more time coaching others one-on-one. Virtual hand-offs—the bane of asynchronous working—require detailed question answering: “What was the concern you were addressing?” “What unusual circumstances did you encounter?” “What are you sure you succeeded in doing?” “What needs checking over?” And so forth. Effective virtual performance management needs to overcome people’s strong virtual tendency to hear what they want to hear by carefully drawing out each other’s background worries and concerns.
I am yet to find any organization that has achieved good virtual celebrations. People are so weary that any celebration turns simply into mindless relaxation. The words of any well-thought-out panegyric fly straight to heaven.
