CATALOG CARD
The Loop and Promise Management
HEADLINE: Strong Customer and Performer Roles
Use the Conversation for Action to make clear and strong requests and receive sincere, trustworthy commitments, also to diagnose and fix weak commitments.
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Title: Promise Management - VISION
Topic: Mobilisation
Keywords: promise, management, CbM, conversation for action, customer, performer, preparation, negotiation, execution, acknowledgement
Type: not yet specified
Date produced: 2019
Learn about strong Customer and Performer roles, how to use the Conversation for Action to to make clear and strong requests and receive sincere, trustworthy commitments, and also to diagnose and fix weak commitments and how to manage promises among much more.
Mobilisers call_Managing promises_180719.pdfTo download, click the pop-out icon in the top-left of the document displayed on this page. That will open a new browser tab where you can download the document.
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