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Listening in General (original - 1991)

HEADLINE: New structuring's of work and of thinking abound. Can anyone really be listening to all of them?

Nearly, everyone concedes now that listening to another person is a difficult skill to master. It requires more than just hearing and understanding the words enunciated. It also requires figuring out what the other person just assumes and therefore leaves unsaid.

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Key Information

Title: Listening in General (original - 1991) - BDA

Topic: Listening

Keywords: Listening, skill, effective, principles, models

Type: Academic Paper - A4 Document (PDF) - Original Legacy

Date Produced: 1991

Why Read:

This paper will seek to explain what is going on with listening and what must be done for listening to really occur in an effective and significant sense.

Rather the salesperson ought to listen to hear how his product enables him to think about the client’s business in a revealing way. The more revealing the better. And the resistances are to be taken as seriously as the acceptances, because the future of the relationship lies in these. For ultimately what the salesman is always selling is a better business practice, one that promises continuously to provide a better way of handling employees, customers, venders, and products.

1991 Listening_ The General Account.pdf

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