Title: Building Bridges over Troubled Waters - Matthew Hancocks with Billy Glennon, Charles Spinosa and Darren Hanniffy
Topic: Industry Transformation
Keywords: Water, Industry, stakeholders, regulators, leaders, public
Type:
Date Produced: December 2021
As a CEO, you are caught in a three-sided conflict where everyone wants it all. You have commitments to pay dividends and produce increasing cashflow from operations. You are constrained by what you can do through a regulator preoccupied with low prices. And yet you are also increasingly in conflict with water users despairing at under-investment and the perceived profiteering of the industry and its equity holders. Each point of the triangle cares little about the other and there is a constant temptation to kick the conflict into the long grass.